SwitchKart Technologies Pvt. Ltd
Last Updated: 29-11-25

These Terms & Conditions (“Terms”) govern the purchase, sale, and use of refurbished devices sold by Switchkart Technologies Private Limited (“SwitchKart”, “We”, “Us”, “Our”).

By purchasing or using a Re-Vibed device from our website, You agree to these Terms.


 1.⁠ ⁠Company Information

Switchkart Technologies Private Limited
422, 3rd Floor, 302, 5th Main Rd,
HRBR Layout 2nd Block, Kalyan Nagar,
Bengaluru – 560043, Karnataka, India

📧 support@switchkart.com
🌐 https://www.switchkart.com/


2.⁠ ⁠Definition of Re-Vibed Devices

“Re-Vibed Devices” are pre-owned mobile phones that have undergone:
• Professional refurbishment
• 51+ point quality checks
• Certified testing
• Cosmetic cleaning
• Grading
• Packaging

These devices may show minimal signs of use based on their grade.


3.⁠ ⁠Warranty

All Re-Vibed devices come with a 6-month warranty from SwitchKart.

3.1 Warranty Covers:
• Functionality issues
• Touch/display problems (not caused by physical damage)
• Speaker/mic issues
• Software or performance issues

3.2 Warranty Does NOT Cover:
• Physical damage after delivery
• Water damage
• Cracked/broken display
• Burn-in or ink spread caused after use
• Tampered IMEI
• Unauthorized repairs
• Damage due to mishandling

Warranty validity is confirmed only after SwitchKart’s technical inspection.

Refer Warranty Policy

 4.⁠ ⁠Replacement Policy

Replacements are allowed only under the following conditions:
1. Device received is defective on arrival
2. Wrong device variant/model delivered

Replacements are available within 7 days from the date of delivery.
Devices must be returned in the same condition as received, with all accessories.


5.⁠ ⁠No Return / No Refund Policy

Re-Vibed devices are non-returnable except in cases of:
• DOA (Dead on Arrival)(unboxing video required)
• Wrong product received

Buyers are advised to check product details carefully before purchase.


 6.⁠ ⁠Device Images & Representations

Actual device pictures have been provided.
Minor variations may occur due to grading or lighting differences.


7.⁠ ⁠Order Delivery

Delivery timelines may vary depending on location.
SwitchKart is not liable for delays caused by:
• Courier partners
• Natural disruptions
• Strikes or uncontrollable events


8.⁠ ⁠Pricing & Payments
• Prices of Re-Vibed devices are dynamic and may change anytime
• GST is applicable as per law
• Payment must be completed online before dispatch

Payments are processed through secure third-party gateways compliant with Indian regulations.


9.⁠ ⁠Limitation of Liability

To the maximum extent permitted under Indian law:
• SwitchKart is not responsible for data loss after device usage
• We do not guarantee brand-new performance
• Our liability is limited to the amount paid for the device

We are not liable for:
• Personal misuse
• Loss of profits
• Business interruption


10.⁠ ⁠Compliance With Indian Laws

This Terms & Conditions document complies with:
• Consumer Protection (E-Commerce) Rules, 2020
• IT Act 2000
• DPDP Act 2023 (Data Privacy)
• GST laws


11.⁠ ⁠Governing Law & Dispute Resolution

These Terms are governed by Indian law.
All disputes will fall under the jurisdiction of Bengaluru, Karnataka courts.

For concerns or complaints, You agree to first contact us at:

📧 support@switchkart.com


12.⁠ ⁠Changes to Terms

SwitchKart may modify these Terms at any time.
Continued purchase or use of the Service implies acceptance of updated Terms.


13.⁠ ⁠Contact Us

For any queries regarding Re-Vibed devices or these Terms:

📧 support@switchkart.com
🌐 https://www.switchkart.com/
📍 Bengaluru, Karnataka – 560043