FAQ

A refurbished phone is a pre-owned device that has been fully tested, repaired (if required), quality-checked, and restored to perfect working condition by our expert technicians. All Switchkart refurbished phones go through a strict multi-point inspection process before being listed for sale.

Yes. Every device sold by Switchkart undergoes 52+ quality checks, covering hardware, software, battery health, performance, and physical condition. Only devices that pass all tests are approved for sale.

Yes, all Switchkart refurbished devices come with a 6-month warranty covering manufacturing faults, hardware issues, and functional defects. Physical damage or liquid damage is not covered under warranty.

Each refurbished phone includes:

Certified refurbished device
Charging cable
Warranty Card

If the device battery does not meet our performance standards, it is replaced with a high-quality OEM-grade battery to ensure long-term reliability.

Yes. Switchkart offers a 7-day replacement policy in case of genuine issues such as:

* Device not functioning properly
* Wrong device delivered
* Quality/condition mismatch

Absolutely. We do not sell clones, copies, or non-original brands. Every device is 100% original with verified IMEI and complete background checks.

Switchkart supports multiple payment options including:

* UPI
* Credit/Debit Cards
* Net Banking
* Wallets

Orders are usually dispatched within 24–48 hours, and delivery takes 2–5 working days depending on your location.

* 52+ quality checks
* 6-month warranty
* Affordable pricing
* Verified and original devices
* Secure payments
* Fast delivery and customer support

Yes. Our team is available email to assist you with warranty, service, or general queries.